FAQ
Frequently Asked Questions
Quick Answers to Help You Get Started
What payment options are available?
Yes—we proudly accept Medicaid for those who qualify, and our team walks families through every step so the process feels simple, not stressful.
Many are pleasantly surprised by how affordable senior living can be with these benefits.
We also welcome Veterans’ Aid & Attendance and a variety of long‑term care insurance policies, making it even easier to get the care and comfort you’re looking for.
What’s included in your pricing?
Our all‑inclusive monthly rate keeps things simple—your apartment, personalized care, delicious meals three times a day, housekeeping, laundry, utilities (except telephone), fun activities, and transportation are all covered.
No surprise add‑ons, just everything you need to feel at home. Learn more about our pricing.
What types of care and services do you provide?
We provide supportive living services, including help with daily activities, medication management, therapy services, housekeeping, meals, and a full calendar of social and wellness programs.
How do you ensure the safety and security of residents?
Every apartment is thoughtfully designed for comfort and peace of mind, complete with spacious layouts and built‑in safety features.
Each resident has easy‑to‑use alert buttons for quick assistance, and our caregiving team is on‑site 24/7—day, night, and everything in between.
You’re never alone here, and help is always just a button (or a friendly face) away.
What is your dining experience like?
Think comfort‑food‑meets‑made‑from‑scratch meals. Residents enjoy homemade meals with daily breakfast, lunch, and dinner specials—plus an always‑available menu for those ‘I’m‑craving‑something‑different’ days. Everything is served in our bright dining room with vaulted ceilings and peaceful pond views… the perfect spot to relax, visit with friends, and savor every bite. Join us for a complimentary lunch to try it for yourself!
What kinds of activities do you offer?
There’s always something fun happening here!
From crafts, games, and daily chair yoga to live music, therapy dog visits, and outings to local shops, restaurants, and community spots—you can stay as active and social as you want to be.
Take a peek at our activity calendar to see what’s coming up, or even better, join us for an activity that catches your eye!
How do you keep families involved and informed?
We stay in touch through phone calls, emails, in-person updates, invitations to community events, and weekly updates on our Facebook page so families always feel connected.
How do you support new residents during the transition?
We welcome every new resident with a full‑team approach.
Our caregivers and managers work together to learn each person’s routines and preferences, and our structured check‑ins help personalize their apartment, meals, and daily experience.
It’s a smooth, supported transition with lots of friendly faces along the way.
What types of apartments do you offer?
We offer spacious studio and one‑bedroom apartments. Every apartment is private, features a walk‑in shower with built‑in safety features, and can be fully personalized with your own furniture and décor—so it truly feels like home from day one. Take a look at our floorplans to see which apartment feels right to you!
Can residents personalize their apartments?
Absolutely! Residents bring their own furniture, photos, artwork, and décor to make the apartment feel truly theirs.
And don’t worry—our team is happy to help hang pictures and set things up so it feels like home from day one.
What amenities are included on-site?
You’ll find plenty to enjoy—our chapel, salon, market, exercise room, cozy lounges, library, game room, and community center are all included in your monthly rate.
Plus, snacks and beverages are available anytime. Everything you need is just steps (or an escort) away!
Do you offer transportation?
We sure do! Our community van runs weekly to help residents get to appointments, Walmart, Dollar Tree, local restaurants, and all kinds of planned outings. It’s convenient, easy, and there’s no extra charge. See how our transportation services can serve you or your loved one.
Still have questions?
Perfect—bring them with you! We’re here to help every step of the way. Come see what makes Evergreen Senior Living feel like home. Schedule your personal tour today!